Hansol INTICUBE
www.hansolinticube.com
Business areas
System integration, solution construction (contact center solutions), and mobile solutionsHansol Inticube has been leading the CRM contact center and mobile solution industries with its extensive know-how and solid technology. Hansol Inticube is the only company in South Korea that is equipped with all necessary capabilities for the contact center solution industry, and it provides a range of contact center related services that span construction, maintenance, operation, and diagnostics, and consulting, from back-end solutions to front-end applications. Hansol Inticube strives to maintain its position as the industry’s leading company in South Korea by acquiring differentiated core competencies through efforts such as the recent launch of a big data solution that analyzes information gathered through contact centers and provides insights. In the mobile solutions sector, Hansol Inticube steadily supplies Korean mobile operators and prominent foreign companies with reliable mobile messaging solutions, software-based exchanger solutions, and solution development and environment construction services to resolve security vulnerabilities of SMS-based authentication. Based on its stable and proven solutions, Hansol Inticube is growing into a strong partner to its customers, realizing customer satisfaction and customer value. Going forward, Hansol Inticube will focus more on technology development and evolve into an ICT fusion company that provides high-quality, high-efficiency IT technology and solutions.
Front-end/back-end
Front-end/back-end is a generic term that refers to the beginning/end of a process. A contact center front-end solution can be understood as a type of client that you can use and enter data into when looking at your device’s screen, such as PC mobile apps used by contact center agents and administrators. On the other hand, a contact center back-end solution can be understood as an invisible program that interacts with the front-end to receive, store, and process and provide technical functions.Information and
communications technology (ICT)
ICT is a compound word of information technology (IT) and communications technology (CT). The term ICT can refer to everything from the hardware of information equipment to software technology necessary for operating such equipment and managing its data to all means of collecting, producing, preserving, transmitting, and utilizing data using such technology.*ICT: Information & Communication Technology
Major Subsidiaries
Stickus Corporation
Stickus Corporation is a pet-food specialized manufacturer under the two brands of Dr. Mamma and Dr. Labo, with a focus on customized diet pet-food made up of nutrients specifically requested by pet owners. Stickus Corporation is expanding its business as a platform specialized in pet-care services, including supplementary food, skin care, and oral care for pets.